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Support & Help

Running into an issue with Cardely, or want to share a suggestion? Browse the frequently asked questions below or reach out to us directly.

Frequently Asked Questions

I forgot my password. What should I do?

Tap "Forgot Password" on the login screen. Use the link sent to your email address to set a new password.

How do I delete my account?

You can find the full account deletion steps on our delete account page .

How do I cancel my Premium subscription?

You can manage or cancel your subscription anytime from the store you subscribed through:

  • Google Play: Google Play app → Payments & Subscriptions → Subscriptions
  • App Store: Settings → your Apple Account → Subscriptions

I want to report a bug or share feedback.

You can send us the issue or suggestion at the email address below. Including a screenshot helps us resolve it faster.

Get in Touch

Couldn't find what you were looking for? Email us at the address below. We typically reply within 1-2 business days.

merhaba@cardely.app